CRM and sales
Leads, deals, contacts, companies, documents, invoices, pipelines, communication history, and manager performance control.
CRM, tasks, contact center, websites, AI, and BI in one workspace
Bitrix24 implementation for sales, tasks, and business automation
We configure Bitrix24 around your company: CRM pipelines, projects, communication channels, automation rules, analytics, and access permissions. We help choose the right plan, launch the system, and train the team.
- 8
- core modules
- 3
- pricing currencies
- 1
- business workspace
The website is built for a broad audience: product value is universal, while prices are separated by currency.
Cloud prices were checked on 2026-05-02, on-premise editions on 2026-05-03. Before publishing a commercial offer, pricing should be verified on official Bitrix24 pages.
What Bitrix24 covers
One platform instead of disconnected tools
Bitrix24 can be built around real business processes: sales, tasks, customer requests, websites, documents, analytics, and internal collaboration.
Tasks and projects
Kanban, lists, Gantt charts, Scrum, task templates, projects, collabs, and contractor workflows.
Contact center
Telephony, email, live chat, forms, messengers, and social channels inside a single customer history.
Websites and stores
Landing pages, CRM forms, widgets, online stores, orders, and requests connected directly to CRM.
Automation
Rules, triggers, workflows, RPA, and smart processes for repetitive sales and operational work.
AI and BitrixGPT
Assistance with texts, tasks, meetings, calls, CRM, websites, and recommendations for sales teams.
BI and analytics
Sales, calls, ads, tasks, executive dashboards, custom reports, and access-controlled analytics.
HR and collaboration
Company structure, knowledge base, documents, calendar, drive, work schedules, and approvals.
Implementation
We configure the system around the process, not around internal chaos
First we understand how the company works today, then design Bitrix24 so employees know their next action and managers see the state of the business.
- AuditSales, tasks, communication, documents, reports, and current bottlenecks.
- DesignPipelines, roles, access permissions, fields, cards, reports, and integrations.
- SetupCRM, tasks, communication channels, forms, automation rules, documents, and analytics.
- LaunchData migration, scenario testing, team training, and adjustments.
- SupportSystem growth: new pipelines, reports, automation, and integrations.
Pricing
Plan selection with currency and business needs in mind
Pricing differs by currency and official purchasing conditions. Use the switch below for KZT, RUB, and USD prices.
Plan comparison
What changes from plan to plan
This table gives a quick view of where the starter use case ends and where team collaboration, automation, BI, and enterprise administration become more important.
| Criterion | Free | Basic | Standard | Professional | Enterprise |
|---|---|---|---|---|---|
| Users | Unlimited | 5 | 50 | 100 | 250-10,000 |
| Storage | 5 GB | 24 GB | 100 GB | 1,024 GB | 3-100 TB |
| Best fit | Testing and first launch | Small sales team | Company collaboration | Process automation | Large company or holding |
| CRM and sales | Basic CRM | CRM, store, contact center | CRM + marketing | CRM + sales intelligence | Advanced sales management |
| Tasks and projects | Basic tasks | Tasks and projects | Projects and workgroups | Flows, templates, advanced control | Scaling across divisions |
| Automation | Minimal | Basic scenarios | More team processes | Rules, workflows, RPA | Enterprise workflows and API load |
| BI, HR, administration | Starter set | Limited | BI builder and administration | HR, BI, and advanced permissions | Branches, security, priority support |
This is a practical selection summary. Detailed limits and feature availability should be rechecked on the official comparison page before preparing a commercial offer.
On-premise edition
Bitrix24 hosted on your own server
The on-premise edition is licensed separately from cloud plans. It is hosted on company-controlled infrastructure and is used when teams need deeper customization, source-code access, and tighter security or performance control.
Business 50
US$ 3,590
Self-hosted Business edition for 50 users, with larger Business editions available for 100, 250, and 500 users.
Official global pricingEnterprise 1000+
US$ 24,990
Enterprise self-hosted edition for 1000+ users, with enterprise security, scalability, and advanced deployment options.
Official global pricingRussian boxed editions
from 109,000 ₽
Russian pricing includes separate boxed editions such as Online store + CRM, Corporate portal, and Enterprise.
Official RU pricingChecked on 2026-05-03. On-premise editions, cloud plans, and BitrixGPT/Marketplace subscriptions are separate products; final purchase terms are formed at checkout.
Best fit
Scenarios where Bitrix24 creates visible impact
Sales teams
Requests stop getting lost, managers follow a clear pipeline, and leaders see plans, conversion, and overdue activities.
Service teams
Requests from different channels land in one place and are distributed to responsible people.
Project teams
Tasks, deadlines, files, discussions, and responsibility live in a single system.
Executives
Sales, team workload, ad performance, and project status become visible without manual reporting.
FAQ
Common questions before implementation
How is Bitrix24 different from a regular CRM?
A regular CRM usually covers sales. Bitrix24 is broader: CRM, tasks, projects, chats, calls, websites, documents, automation, analytics, and HR tools work inside one platform.
Can we start for free?
Yes. The free plan is useful for starting and testing. For telephony, advanced CRM, automation, marketing, administration, and larger teams, a paid plan is usually needed.
Which plan should we choose?
Start with users, storage, telephony, marketing, automation, BI, HR, and access needs. The right plan is selected by work scenarios, not by plan name.
Can data be migrated from Excel or another CRM?
Yes, but the structure should be prepared first: fields, current data, duplicates, statuses, owners, and mapping rules for old records.
Discuss project
We will review your task and suggest a practical Bitrix24 setup
Describe what you need to configure: sales, tasks, contact center, website, automation, analytics, or data migration. We will suggest the right plan and first implementation steps.